100 Years of 100% American Made - West Bend, WI - Green Manufacturing
Your cookware warranty covers the defects in the materials and workmanship. At any time, any defective, non-electric part of a product will be repaired or replaced. While there is no charge for the replacement, you may be responsible for shipping.
This warranty gives you specific legal rights. You may also have other rights which vary from state to state. This warranty does not cover damage caused by misuse, accidents, or alterations to the product.
If you have questions concerning your cookware and its warranty coverage, please contact our Customer Service department for a preliminary consultation.
Kitchen Craft International stands behind Americraft's Lifetime Warranty. We want you to be completely satisfied with your cookware. You may download the Replacement Parts Order Form (PDF) for Kitchen Craft by West Bend parts by clicking here. You can download a free version of Acrobat Reader here .
Americraft's Lifetime Warranty also covers Lustre Craft Cookware.
Once you've found the pieces you need, follow the instructions to complete the form and send it to:
Kitchen Craft Cookware Parts Division
4129 United Ave.
Mount Dora, FL 32757
If you would like to speak directly to one of our Customer Service representatives, you may: